Image: The Malay Mail Online & The Star
Good news (we hope)! The Immigration Department will introduce online application for new passports and renewals as early as September, Immigration director-general Datuk Mustafar Ali said via Astro Awani.
"We will introduce the system 100 per cent this September to make it easier for the people," he told the news outlet. The online system is expected to lessen the long queues that recently happened due to reports online claiming that the process may take up to six months.
Image: Malay Mail Online
Because of such reports, he said that the department had been receiving a drastic spike in the number of new applications and renewals. Limited stocks of the passports had also worsen the situation.
Social media has been abuzz with complaints of long queues at immigration offices, and some even arrive to line up before sunrise.
Hopefully in a few weeks' time, there will be improvements to the system.